Support & Resources
At newscissorlift.com, your success on the job site is our top priority. We provide comprehensive after-sales support, technical documentation, and direct assistance to keep your heavy industrial machinery operating at peak performance.
How We Can Help
Technical Support
Encountering an operational issue? Our dedicated technical team is available to help troubleshoot hydraulic, electrical, or structural concerns with your aerial platforms and scissor lifts to minimize your downtime.
Parts & Replacements
We source and supply high-quality OEM replacement parts. Whether you need new hydraulic hoses, control panels, or consumable items, contact us with your equipment serial number for rapid fulfillment.
Operator Manuals
Lost your physical copy? We provide digital PDF versions of operator manuals, safety guidelines, and maintenance schedules for all current equipment models. Reach out to request a copy for your fleet records.
Warranty Assistance
Covered under our 1-Year Warranty? Our support staff will guide you step-by-step through the claim process, from initial diagnosis to dispatching replacement components.
Direct Support Contacts
For immediate assistance, please have your equipment model and serial number ready before contacting our team.
Technical & General Support: support@newscissorlift.com
Parts Ordering: parts@newscissorlift.com
Phone Support: +1 213-214-2203
Operations Hub: 2522 S Malt Ave. Commerce, CA 90040 United States
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